In recent times, there were concerns from loan app users over the infringement of rights, that some people are seen asking how do I stop loan apps from calling my contact and even how do I report loan app harassment in Nigeria. While there are many guides out there on how to stop loan apps from accessing your contacts, such loan apps that require access to your contacts will not open unless you allow them access.
Truthfully, one of the major causes of what could be perceived as harassment is when people fail to keep to loan repayment policies. So, if you intend to stop a loan. app harassment in Nigeria or any other part of the world, repay your loan on time.
Loan apps that went extreme in trying to collect their loan repayment from users have been banned by the Central Bank of Nigeria. See a list of blacklisted loan apps in Nigeria.
If you’re experiencing harassment from a loan app, here are some steps you can take to address the situation:
- Review the loan app’s policies: Familiarize yourself with the terms and conditions of the loan app, particularly those related to communication and harassment. Understanding their guidelines can help you determine if their actions constitute harassment.
- Document the harassment: Keep a record of all instances of harassment, including dates, times, and details of the interactions. This documentation will be useful if you need to report the harassment or take legal action later.
- Block and ignore: If the harassment is coming through phone calls, text messages, or app notifications, consider blocking the sender’s number or disabling notifications from the loan app. By ignoring the harassment, you may discourage further contact.
- Contact the loan app: Reach out to the loan app’s customer support or contact them through their official channels. Explain the situation and provide evidence of the harassment. Request that they take appropriate action to stop the harassment.
- File a complaint: If the loan app fails to address the issue, you can file a complaint with the appropriate regulatory authorities in your country. These authorities may include consumer protection agencies or financial regulatory bodies. Provide them with all relevant information and evidence.
- Consult legal advice: If the harassment persists or the loan app’s actions violate your rights, you may want to consult with a lawyer specializing in consumer rights or harassment laws. They can advise you on the best course of action and help you navigate the legal process if necessary.
See also: Best Loan Apps In Nigeria
Remember, it’s important to take action to protect yourself and assert your rights. Harassment is unacceptable, and you have the right to be treated fairly and respectfully by loan apps or any other service provider.